Returns and Exchanges Policy
At our medical apparel store, we strive for your complete satisfaction with every scrub and lab coat purchase. If you are not entirely happy with your order, you may return or exchange eligible items within 14 days of delivery.
Check Eligibility
Ensure all medical garments are unworn, unwashed, and still have the original tags attached to be eligible for a return.
Submit Request
Contact our customer support team or log into your account to initiate a return request and receive your Return Authorization number.
Package Your Items
Carefully pack the scrubs or lab coats in their original packaging to prevent damage during transit to our warehouse.
Receive Refund
Once our quality team inspects the returned items, we will process your refund to the original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing