Frequently Asked Questions
Everything you need to know about our medical scrubs, lab coats, and ordering process.
What materials are used in your medical scrubs and lab coats?
Our medical apparel is crafted from high-quality, breathable, and antimicrobial fabrics. We use a blend of polyester, rayon, and spandex to ensure maximum comfort, flexibility, and durability during long shifts.
How do I find the right size for me?
We provide a detailed size chart on every product page. We recommend measuring your chest, waist, and hips to compare against our guide. If you are between sizes, we suggest sizing up for a more comfortable fit.
What is your return and exchange policy?
We offer a 14-day return and exchange policy for all unworn items with original tags attached. Please note that personalized or embroidered items are final sale and cannot be returned.
How long does shipping take?
Domestic orders typically arrive within 3-5 business days. International shipping times vary by location but generally take 7-12 business days. You will receive a tracking number as soon as your order is dispatched.
Do you offer group orders or hospital branding?
Yes, we specialize in bulk orders for clinics and hospitals. We also offer professional embroidery services for names and logos. Please contact our corporate sales team for a custom quote.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), Apple Pay, and local payment gateways. Secure encryption is used to ensure your transaction data is always protected.